iphone tether runs for 10-15 minutes, then dies...

13 replies [Last post]
rmwind
Offline
Last seen: 5 weeks 16 hours ago
Joined: 12/15/2011

i am running tether on an iphone 4 (v 5.0.1) and a windows 7 pc. i cannot get a stable connection that lasts more than 10-15 minutes. obviously this is totally unacceptable.
i have been back and forth by email with tether support for more than two weeks and this issue is nowhere close to being resolved.
anyone having the same issue?

mhankinson
Offline
Last seen: 5 weeks 3 hours ago
Joined: 03/16/2009

Do you receive any error messages when Tether disconnects after 10-15 minutes?

rmwind
Offline
Last seen: 5 weeks 16 hours ago
Joined: 12/15/2011

DYING

mhankinson
Offline
Last seen: 5 weeks 3 hours ago
Joined: 03/16/2009

Do you change applications on the iPhone when Tether is running?

If applications are changed when Tether is running this will cause Tether to stop working.

rmwind
Offline
Last seen: 5 weeks 16 hours ago
Joined: 12/15/2011

Absolutely not! Why would I? I am trying to use my laptop! Also, no phone calls, texts, etc. The iPhone is just laying there untouched.

rmwind
Offline
Last seen: 5 weeks 16 hours ago
Joined: 12/15/2011

Anything???

rmwind
Offline
Last seen: 5 weeks 16 hours ago
Joined: 12/15/2011

Hello???

jwells
Offline
Last seen: 9 weeks 3 days ago
Joined: 05/25/2011

Hello,

On your iPhone when you get disconnected what does the Tether app say? I need the exact wording please.

--
Joseph no longer works for Tether. Please open a ticket on our support system.

jominy
Offline
Last seen: 12 weeks 4 days ago
Joined: 02/15/2012

Hello I am having a similar problem on the iPhone. I tried mimicking my browsers user agent string to match the iPhone one. That did not work. Neither app shows an error, the speed simply drops to 0. The laptop side app shows that a packet a second or so is sent and received, but the data sent and data received fields stay static. I have to restart both apps which gives me a great connection for a few more minutes until it stalls again.

Is there anything else I can try to fix this?

Thanks

jominy
Offline
Last seen: 12 weeks 4 days ago
Joined: 02/15/2012

Oh, I'm running an iPhone 4 w/iOS 5 and OSX

jwells
Offline
Last seen: 9 weeks 3 days ago
Joined: 05/25/2011

Hello,

What version of iTether on your Mac are you running? You can check by looking at the lower right-hand side of the Tether application.

--
Joseph no longer works for Tether. Please open a ticket on our support system.

jominy
Offline
Last seen: 12 weeks 4 days ago
Joined: 02/15/2012

The most resent version, Version 1.2.

rqtmom
Offline
Last seen: 11 weeks 5 days ago
Joined: 02/26/2012

I have same problem but i have the accend 2

jwells
Offline
Last seen: 9 weeks 3 days ago
Joined: 05/25/2011

Hello, could you email help@tether.com for more troubleshooting assistance please?

--
Joseph no longer works for Tether. Please open a ticket on our support system.

Tether for Business and Enterprise © 2009-2012 All Rights Reserved. Patent Pending.

Get Started

To get started just fill out this simple form.


BlackBerry    Android    iPhone
I'd like to receive Tether discounts and updates.

Select your Smartphone

BlackBerry


iPhone


Android

Select your Smartphone

BlackBerry


iPhone


Android